Privacy Policy | Slimqa Coffee Booster Australia

This Privacy Policy explains how Slimqa Coffee Booster Australia ("we", "us", "our") collects, uses, discloses and protects personal information when you visit this website or order Slimqa Coffee Booster through it. We are committed to handling your personal information responsibly and in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and other applicable laws.

1. Information we collect

We collect only the information needed to operate this website and fulfil orders, which may include:

Order and contact details — your name, email address, phone number, and delivery address, provided when you place an order or contact us.
Communication records — the content of messages you send to us by email, Telegram or WhatsApp, so we can answer your questions and provide support.
Payment information — payments are processed by our secure third-party checkout provider. We do not receive or store your full card number or payment credentials.
Usage data — technical information such as IP address, browser type, device type, pages visited and referring links, collected automatically through cookies and similar technologies to keep the site secure and understand how it is used.

2. How we use your information

We use the information we collect to:

Process, confirm, dispatch and deliver your orders;
Respond to your enquiries and provide customer support;
Send order confirmations, shipping updates and, where you have opted in, occasional offers or product news;
Improve the website, diagnose technical problems and prevent fraud or abuse;
Comply with legal, accounting and regulatory obligations.

3. Cookies and analytics

This website uses cookies and similar technologies to remember your preferences, measure traffic and support the ordering process. You can control or delete cookies through your browser settings; blocking certain cookies may affect parts of the ordering flow.

4. Sharing your information

We do not sell your personal information. We share it only with the third parties needed to run our service, including:

Payment processors, to complete your transaction securely;
Delivery and logistics partners, to ship your order;
Service providers that host our infrastructure or help us communicate with you, bound by confidentiality obligations;
Authorities, where disclosure is required by law or to protect our legal rights.

5. International transfers

Some of our service providers and their systems may be located outside Australia. Where personal information is transferred overseas, we take reasonable steps to ensure it is handled in accordance with this policy and applicable privacy laws.

6. Data security and retention

We apply reasonable technical and organisational safeguards, including encrypted connections (HTTPS), to protect personal information against misuse, loss and unauthorised access. We keep personal information only as long as needed for the purposes described above, including any retention required by tax and consumer law, after which it is deleted or de-identified.

7. Your rights

You may request access to the personal information we hold about you, ask for corrections of inaccurate or out-of-date details, opt out of marketing communications at any time, or ask us to delete your information where we are not legally required to keep it. To make any of these requests, contact us using the details below. We will respond within a reasonable timeframe.

8. Children's privacy

This website and Slimqa Coffee Booster are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us so we can remove it.

9. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always published on this page with its "last updated" date. Continued use of the website after an update means you accept the revised policy.

Contact us about this policy

If you have any questions about this policy, or wish to exercise any right described in it, please contact us: